Return Policy for Online Orders
You may return most new, unopened items for a full refund within 15 days of delivery. These items should be in their original packaging and have their serial number or UPC. Special order and non-stocked item returns are allowed at our discretion on a case by case basis. If you would like to make a return or exchange, you must contact us by phone or email as soon as possible.
If you would like to return or exchange your item, you must contact us at firstname.lastname@example.org for a return merchandise authorization (RMA) before sending it back. Items returned to us without a RMA will not be eligible for a refund or exchange. Additionally, returns are subject to the following: