?? Service Department

At Norfolk Power Equipment our main goal is to provide you excellence in customer service. You will experience a friendly and helpful atmosphere where no job is too big or too small--replacing a starter rope in a string trimmer and replacing an engine in an excavator are met with equal care, attention to detail, and thoroughness.

We employ eight full-time service technicians who attend yearly factory training schools. Our shop is fully equipped with the latest tools and state of the art equipment to get the job done as efficiently as possible.


Annual Service
It is important to have your equipment serviced on a regular basis to prevent problems down the road. Give our service department a call anytime for tips and advice on maintaining your equipment. We offer a wide range of maintenance services for many different types of equipment--from handheld power to agricultural machinery, we are here to help you get the most out of your investment.

Industrial Engines
Norfolk Power is a certified distributor and servicer of many different types of industrial diesel and gas engines including Kubota, Perkins, Briggs & Stratton, Kawasaki, Honda, Robin-Subaru, and Kohler.  Our technicians are factory trained and certified to bring you the best quality of service possible.

Need tires? We can help. We have a large inventory of tires in stock for all of your equipment needs. Norfolk Power Equipment makes tire maintenance, replacement and service a top priority.  Take advantage of the convenience, selection and service that we offer. We are committed to helping you maintain your equipment from the ground up.

We sharpen chainsaw chains, mower blades and hedge clipper blades.

Hydraulic Lines
We stock a large variety of hydraulic fittings and can make up a new line while you wait.

Our Service Department can install or replace almost any part or accessory for you. Our trained technicians can service and check your equipment for any parts that might need to be replaced, and can help you choose the best accessories for your equipment.
To request servicing of your machine please contact a store location near you:

5 Cushing Drive
Wrentham, MA 02093
Tel. (508) 384-0011

45 North Main St
Carver, MA 02330
Tel. (774) 213-9190

846 Bronco Hwy
Burrillville, RI 02830
Tel. (401) 710-9911

Check your owners manual:
understand the machine you have and its operating procedures. If you understand how it works you can look later for potential issues.
Inspect before use: check your machine and its parts to confirm its in working condition and that all the safety features are in place.
Sharpen or replace old blades: dull blades can prevent a clean cut as well as waist gas. Make sure when replacing the blades that they are in balance.
Check belts: see if there is a good belt tension and that the belt is in good condition (no cuts or nicks). This will keep it running at peak performance.
Check oil/Change oil: check that the engine has enough oil and make sure to check the manual as to how often to have the oil changed.
Check tires: if your tires need air make sure to inflate as needed, this will also decrease gas consumption, check manual for specs.
Inspect air filter: this item is usually replaced annually or when engine begins to lose power, check manufacturers recommendations for best results.
Check mower after use: you will save time and money by just taking a few moments to look for future problems and remedy them ahead of time before they become much larger issues.
Add stabilizer: by using a fuel stabilizer year round to keep fuel fresh it will help prevent future engine issues with your gasoline.